Follow the steps below to manage and control your Amazon marketplace from within ReplyManager.

1: Go to the right hand side of the navigation bar and click Add> Add channel.
navigation bar

2: Select ‘Amazon’ from the marketplace dropdown.
marketplace dropdown

3: Select the country of origin for your channel from the ‘Country’ dropdown.
amazon- choose country

4: To authorise ReplyManager to access your Amazon data, click ‘Next step’
select amazon

5: You will now be prompted to login to your Amazon account to confirm authorisation.
amazon authorisation

You have now successfully configured your Amazon marketplace with ReplyManager and can receive and respond to your Amazon marketplace messages.

Got some questions about marketplace setup? We’ll be happy to answer any questions you have. Get in touch with us at